Digital Customer Experience Specialist

1 dia atrás

Salvador, Bahia, Brasil beBeeMarketing Tempo inteiro R$90.000 - R$150.000
Key Skills and Qualifications

We are seeking a seasoned Salesforce Marketing Cloud specialist to join our team. As a key contributor, you will be responsible for building and delivering customer communication solutions using SMS and other digital channels.

Job Responsibilities:

  • Design and develop production-ready delivery modules within our platforms.
  • Build automation and campaign journeys using Journey Builder and Automation Studio.
  • Develop database processes in support of automation and work with DBA resources to improve existing marketing programs.
  • Monitor deployed communications and identify and resolve issues promptly.
  • Drive process and documentation improvements to increase team efficiency.
  • Ensure the accuracy of outbound marketing campaigns through quality assurance.
  • Use scripting to provide dynamic data to communications.

Requirements:

  • At least 3 years of experience using an enterprise marketing automation platform: Salesforce Marketing Cloud preferred.
  • Advanced English language proficiency is required.
  • Proficiency in scripting languages such as JavaScript, Python, or C#.
  • Experience working with SQL queries and relational databases.
  • Experience working with B2B and B2C contexts.
  • Solid troubleshooting skills and ability to communicate effectively with senior management.
  • Ability to collaborate with multiple partners including MarTech Platform Team, Data Platform, and Marketing Managers.

Benefits:

  • Competitive pay in your local currency.
  • 100% remote work opportunity.
  • The chance to work with leading startups and Fortune 500 companies.
  • English language classes available.
  • Regular virtual company events.
  • Ambitious career advancement opportunities.
  • Continuing education opportunities.

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