Client Solutions Planner

Há 1 mês


São Paulo, São Paulo, Brasil Tiktok Tempo inteiro

**About the Role**:

TikTok is seeking a Client Solutions Planner to support our organization in the São Paulo office and manage our Development Agencies Team. This is the team responsible for managing the relationship with independent and more performance-driven agencies.

**Responsibilities**:

Guide implementation of campaigns to deliver against Client Goals
- Work with internal teams to guide inventory allocation
- Work with the Finance and Sales Ops team on any new client approvals
- Enter IO into Order Management System and track the progress from beginning to completion
- Verify accuracy of Internal IO and client insertion order
- Work with the Performance Team to manage Brand Lift Surveys and strategically deliver them to the TikTok customer base
- Assist in pre-sale pipeline management, reporting, and opportunity accuracy in CRM system
- Keep sales apprised of all key issues, updated and relevant data throughout campaign process
- Work with Creator team to manage influencers for custom campaigns
- Support and work with the Sales Team on pre-sale research and pitch
- Support CSM team in post-sales execution and reporting needs for clients
- Manage and grow post-sale client relationships with advertisers of all sizes

**Qualifications**:

**Minimum qualification**:

At least 1-3 years of applicable educational or industry work
- Proactive attitude with excellent project management, organizational, and analytical skills
- High attention to detail and very organized
- Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders
- Ability to analyze data and identify insights to assess campaign performance
- At least intermediate English, but willing to improve to become Advanced

**Preferred qualifications**:

Experience with Excel, experience with analyzing datasets and delivering insights is a big plus
- Experience diagnosing and solving technical problems with product and engineering teams is a big plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.



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