Client Solutions Manager

2 semanas atrás


São Paulo, São Paulo, Brasil Tiktok Tempo inteiro

At TikTok, we're looking for a skilled Client Solutions Manager to join our Global Business Solutions team in the Performance vertical. As a key member of our team, you'll be responsible for establishing and strengthening key client relationships, driving revenue, and providing best-in-class customer service to clients.

Key Responsibilities:

  • Partner with the sales team to drive revenue by negotiating and optimizing complex opportunities.
  • Use data and analytics to build consultative solutions for our customers.
  • Manage and grow post-sale client relationships by monitoring and analyzing ad campaigns, and proactively taking initiative to improve results.
  • Share marketplace feedback and guide our advertising strategy.
  • Support and work with the sales team on pre-sale research and pitch.
  • Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients.

Requirements:

  • At least 3-5 years of experience in account management/client services roles in digital marketing.
  • Experience in managing key accounts in Performance.
  • Ability to analyze data and identify insights to assess campaign performance.
  • Proactive attitude with excellent data analytical skills in excel, SQL is a plus.
  • Proficient in English and Portuguese.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience.


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