Global Time Consultant: Expert Liaison

2 semanas atrás


São Paulo, São Paulo, Brasil ADP, Inc. Tempo inteiro

At ADP, Inc., we believe that our people are the driving force behind our mission to deliver innovative HR products and services. As an Associate Global Time Consultant, you will be a key member of our team, serving as the primary support liaison between our company and clients.

About Us

We strive to create a workplace culture that is inclusive, diverse, and equitable, where every individual can thrive. Our commitment to ethics and integrity guides everything we do, and we expect our people to uphold these values with the highest level of integrity.

Salary and Benefits

We offer a competitive salary of $ $80,000 - $110,000 per year, based on experience, plus benefits that include health insurance, 401(k) matching, and paid time off.

Job Description

As an Associate Global Time Consultant, your responsibilities will include:

  • Serving as the primary support liaison between our company and clients
  • Interpreting client needs through discovery and analysis
  • Maintaining all client data current and updated in the applicable CRM systems or databases
  • Developing product expertise with Enterprise eTIME and business domain expertise with Time and Labor Management concepts and solutions
  • Resolving client application questions or problems in the area of system setup, product functionality, and product enhancements
Required Skills and Qualifications

To be successful in this role, you will need:

  • A Bachelor's degree OR relevant business-to-business client service interface experience
  • Knowledge of troubleshooting techniques to help resolve common client issues
  • Ability to communicate effectively with all levels of associates, including Sr. Management
  • Experience with Kronos Workforce Central or Time and Labor concepts (desired)

We also value diversity, equity, and inclusion, and are committed to providing equal employment opportunities regardless of any protected characteristic.



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