Reinsurance Operations Specialist

2 semanas atrás


São Paulo, São Paulo, Brasil Swiss Re Tempo inteiro

About the Role

We are seeking a highly motivated and detail-oriented Reinsurance Operations Specialist to join our team at Swiss Re. As a key member of our Operations team, you will be responsible for the end-to-end processing of client reinsurance accounts, ensuring deliverables and quality standards are met.

Key Responsibilities

  • Process client reinsurance accounts, including premiums, claims, and brokerage, in accordance with established processes and guidelines.
  • Ensure financial transactions and payments are accurate and compliant with regulatory requirements.
  • Proactively handle claims, including indexation of claims within defined timelines.
  • Capture accurate claim information by referring to claim advice and contract documents/conditions.
  • Timely collection of funds (Accounts Receivable) and management of financials within assigned portfolio.
  • Follow up on issues and escalate to management as necessary.
  • Ensure timely and accurate reporting and compliance with internal/external/regulatory requirements.
  • Enter contractual deal information into systems for consumption by other functions.
  • Manage workload effectively to achieve agreed service/business standards.
  • Communicate with internal business partners and external clients to resolve operational issues.
  • Collaborate with teams, functions, and regions to support internal clients.
  • Ensure professional and appropriate correspondence with clients by adherence to process guidelines and norms.
  • Perform other position-related tasks as requested by Line Manager.

About the Team

You will join a highly experienced and motivated Operations team handling Reinsurance portfolios for Brazil. Our responsibilities require regular interactions with peers and experts from other locations. We have a strong link to other Business Operations teams and collaborate daily to deliver best service and most value to our clients.

About You

  • Minimum Bachelor's in Administration, Actuarial Sciences, Finance, Accounting, Insurance, or related fields.
  • Previous experience with Reinsurance is desirable (2-3 years of work experience in a broker or (re)insurance company).
  • Flair for figures and proficiency in Excel. Power BI would be an added advantage.
  • Good verbal and written business interpersonal skills.
  • Ability to work collaboratively, flexibly, and constructively in a team/group environment.
  • Ability to challenge the status quo and manage multiple business partners.
  • Experience with digital applications, automation, solutions, and big data would be a plus.
  • Insurance/Finance related certifications will be an added advantage.
  • Advanced English.


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