KYC Project Specialist

Há 2 dias


São Paulo, São Paulo, Brasil Sumup Tempo inteiro
About the Role

We are seeking a highly skilled KYC Project Specialist to join our Onboarding team. As a key member of our team, you will play a crucial role in defining and implementing our onboarding strategy across all products and customer segments.

Key Responsibilities
  • Lead cross-area projects to deliver efficiency and improve customer experience
  • Define project priorities based on overall area strategy and impacts
  • Develop and maintain relationships with Onboarding stakeholders to ensure project alignment and tracking
  • Measure, monitor, and optimize onboarding processes and flows
  • Contribute to business insights by analyzing data and generating insightful conclusions
  • Align onboarding main processes and projects with stakeholders using data-driven insights
  • Roll-out new products and integrations for Onboarding, aligning with product squads
  • Active role in defining and measuring OKRs against the company's strategy each quarter
Requirements
  • Fluency in Portuguese and English
  • 2+ years of experience in project management
  • Advanced Google Sheets/Excel skills
  • Advanced data visualization skills (Tableau, PowerBI, etc)
  • Effective communication with multiple stakeholders
  • Strong analytical and problem-solving skills
About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America, Australia, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.


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