Master Data Operations Specialist

Há 4 dias


São José dos Campos, São Paulo, Brasil Johnson And Johnson Tempo inteiro

At Johnson & Johnson, we strive for excellence in healthcare innovation. Our strength empowers us to build a world where complex diseases are prevented, treated, and cured. We leverage our expertise in Innovative Medicine and MedTech to innovate across the full spectrum of healthcare solutions today and deliver breakthroughs tomorrow. By doing so, we profoundly impact health for humanity. To learn more, visit https://www.jnj.com/.

About the Role

We are currently recruiting an Analyst, Master Data Operations based in Sao Paulo or Bogota to support customer and vendor master data execution processes. This role will be based at the Global Services Capability Center in Bogota, Colombia.

Johnson & Johnson Global Services is a global shared services organization that provides best-in-class, cost-effective services and compliance to our Operating Companies worldwide. We live by our motto, 'Reimagine the possibilities.' As a member of our Global Services team, you will have access to a network of professionals in over 60 countries, enabling you to grow your career in J&J.

We value ideas for innovation and improvement and are committed to diversity and inclusion. Together, we will reimagine business processes to become more effective, efficient, and improve customer experience. We are proud to be an equal opportunity employer.

Key Responsibilities
  • Maintain Operational Excellence:
    • Adhere to relevant laws and regulations and adhere to the guidelines outlined in the J&J Credo.
    • Perform timely execution of master data operations tasks, ensuring full compliance with Service Level Agreement commitments and observing Compliance, Internal Audit & SOX requirements.
    • Support Data Quality processes and collaborate on the refinement and implementation of creative solutions.
    • Resolve complex process issues and ensure complete and up-to-date documentation.
    • Assist in the preparation of metrics, dashboards, and tracking to facilitate the efficient operations of the department.
    • Provide on-the-job training for new team members.
    • Help establish and implement programs and innovative initiatives for the Master Data Operations area, under direct supervision.
  • Be a Trusted Business Partner:
    • Build strong internal relationships with sector partners.
    • Collaborate with relevant parties on practical aspects and offer guidance to external teams when necessary.
  • Create Innovative Solutions:
    • Generate ideas and identify and implement process improvements in line with global standards.
    • Adept new ideas, rapid change, and new technologies to drive innovation.
Requirements
  • A minimum of a bachelor's degree, preferably in logistics/supply chain or a related business field.
  • At least 1-3 years of professional experience.
  • Proven experience in master data management within the context of large ERP platforms.
  • Strong interpersonal skills and the ability to interact with employees at all levels.
  • Openness to new ideas, rapid change, and new technologies.
  • Strong analytical skills and the ability to think critically and express ideas in an organized and logical manner.
  • Good interpersonal and relationship-building skills to help shape and model the desired culture.
  • Focusing on customer needs.

Estimated Salary: $80,000 - $110,000 per year, depending on location and experience.



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