
Technology Infrastructure Specialist
Há 15 horas
This role is part of a critical framework for risk management. The successful candidate will be responsible for delivering day-to-day support for trade processing, risk, and market data issues, managing application releases, handling crisis events, and ensuring effective monitoring and system hygiene.
The ideal candidate will possess a deep understanding of applications and infrastructure in large-scale technology environments. They will work closely with various support teams and business users to provide seamless service capabilities.
- Support global customers within the production environment.
- Maintain relationships with other support teams and business users.
- Evaluate and escalate critical incidents in a timely manner.
- Develop and utilize core tools and processes to perform daily functions.
- 1+ years of experience in troubleshooting, resolving, and maintaining information technology services.
- Familiarity with applications or infrastructure in a large-scale technology environment.
- Strong analytical skills and client-oriented approach.
- Solid organizational skills, detail-oriented, and excellent reading comprehension.
- Ability to adapt quickly to new processes and technologies.
- Programming skills in PL/SQL or SQL.
- Knowledge in Git, Unix, Linux, Java, and cloud-based technologies such as AWS, CloudWatch, and Datadog.
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Technology Support Specialist
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