Global Operations Director

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeOperations Tempo inteiro R$80.000 - R$150.000
Global Operations Director">

We are seeking a highly skilled and experienced Global Operations Director to lead our operations and growth strategies across multiple regions.

">About the Role:">
  • ">
  • Drive payment performance by optimizing approval rates, minimizing fraud, and improving service level agreements (SLAs).">
  • Lead client support operations with a focus on scalability and automation.">
  • Partner with technology teams to ensure platform evolution and alignment with business objectives.">
  • Ensure risk, compliance, and regulatory alignment across markets.">
">Country Growth Strategy:">
  • ">
  • Lead and scale regional teams across Latin America, Africa, India, and future regions.">
  • Strengthen relationships with local partners, including regulators, banks, and payment service providers.">
  • Partner with product teams to ensure continuous development of leading offers.">
  • Act as an executive sponsor for market success, supporting cross-functional alignment and collaboration.">
">GTM Enablement & Revenue Alignment:">
  • ">
  • Partner with the Chief Revenue Officer to ensure implementation, post-sales operational support, and market localization.">
  • Align operational capabilities with commercial goals and client success.">
">Executive Leadership & Culture:">
  • ">
  • Serve as a strategic advisor and member of the executive leadership team.">
  • Attract, retain, and develop a world-class team with global accountability.">
  • Champion a high-performance, inclusive, and mission-aligned culture.">
">Requirements:">
  • ">
  • Executive experience in high-growth fintechs, payments, or global operations.">
  • Expertise in leading distributed teams and scaling operations globally.">
  • Proven track record improving payments metrics (approval rates, fraud, NPS).">
  • Experience with local regulators, financial partners, and emerging markets dynamics.">
  • Cross-functional fluency (product, revenue, risk, tax, etc.).">
  • Strategic mindset with executional rigor and comfort with ambiguity.">
  • English fluency required; Spanish and/or Portuguese strongly preferred.">
">What We Offer:">
  • ">
  • Performance Bonus: Annual bonus program based on company results.">
  • Meal Allowance: Monthly allowance to support your meals.">
  • EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.">
  • EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.">
  • Language Classes: Language classes to support your personal and professional development.">
  • Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs. Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.">
  • Well-being Program: Access to activities and resources that promote physical and mental health."]},

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