Customer Success Manager, Advertising Sales

2 semanas atrás


São Paulo, São Paulo, Brasil Spotify Ab Tempo inteiro
About the Role

We are seeking a highly motivated and experienced Customer Success Manager, Advertising Sales to join our team at Spotify Ab. As a key member of our Advertising Sales business, you will be responsible for building and maintaining strong relationships with our clients and partners, driving revenue growth, and delivering exceptional customer service.

Key Responsibilities
  • Client Relationship Management: Build deep relationships with our clients and partners to deliver outstanding customer service and drive revenue growth.
  • Sales Cycle Support: Support the sales cycle from RFP submission to campaign optimization, upselling, and wrap-up.
  • Strategic Planning: Develop and execute strategic plans to meet client objectives and drive business growth.
  • Consultative Selling: Provide consultative selling expertise to clients and partners to help them achieve their goals.
  • Project Management: Lead projects involving sophisticated work streams and cross-functional collaboration.
  • Data-Driven Insights: Leverage campaign reporting and insights to identify opportunities for growth and provide data-driven recommendations.
  • Cross-Functional Collaboration: Collaborate with internal teams to structure campaigns and deliver desired outcomes.
Requirements
  • Education: Bachelor's degree in Sales, Advertising, Marketing, or Business.
  • Experience: Minimum 3 years of experience in digital media, planning, and/or buying.
  • Industry Knowledge: Strong industry knowledge and a desire to grow within the digital media industry.
  • Communication Skills: Excellent verbal, written, and presentation skills.
  • Technical Skills: Proficiency in Excel, PowerPoint, and experience working within CRMs, OMSs, ad servers, and other digital media tech systems.
  • Language Skills: Fluent Portuguese and English language, spoken and written.
About Spotify Ab

Spotify Ab is a leading music streaming service that offers a wide range of music and podcasts to millions of users around the world. We are committed to delivering exceptional customer service and driving revenue growth through our Advertising Sales business.



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