Business Development Expert

Há 5 dias

Brasil beBeeCustomerSuccess Tempo inteiro US$90.000 - US$120.000
Job Title

At the forefront of client satisfaction, this pivotal role demands a seasoned professional who can foster enduring relationships with our esteemed clientele. As a trusted advisor, you will spearhead customer success initiatives that drive retention and growth through strategic alignment with their business objectives.

About the Role

This is a high-profile, client-facing position where you will collaborate cross-functionally with sales, support, and product teams to ensure seamless delivery of exceptional experiences throughout the customer journey.

  • Manage complex customer relationships throughout the post-sales cycle, including onboarding, adoption, and renewal phases.
  • Develop strategies to mitigate potential risks or issues and monitor customers' health metrics.
  • Drive customer retention and growth by ensuring successful product adoption through training, best practices, and ongoing product-driven sessions.
Key Responsibilities

You will be responsible for maintaining proactive communication to identify opportunities for deeper engagement, while monitoring KPIs to ensure customer satisfaction and value maximization.

  • Act as an advocate for the customers within the company, advocating for their needs and driving enhancements to our products and services.
Requirements

To excel in this role, you must possess:

  • Proven experience working as a Customer Success Manager with 3+ years.
  • Demonstrated ability in leading onboarding and renewal processes for complex products and environments.
  • Technical background skills with the ability to understand and effectively communicate cybersecurity concepts.
  • Strong problem-solving skills.
  • Highly organized with the ability to multitask effectively.
  • Excellent English and Spanish proficiency and exceptional verbal and written communication skills, combined with outstanding presentation skills suitable for both technical and non-technical audiences.
  • Sales experience, preferably with renewals and upsells.
  • Willingness to travel up to 50% of the time, with previous experience working globally with large, B2B customers, including C-level executives, preferably in the government sector.

  • Business Development

    1 semana atrás

    Brasil International Development Program (CAAP) Tempo inteiro

    In Brazil, general aviation areas are largely occupied by FBO (Fixed-Base Operator) services operating at competitive rates, with limited space for new operators. However, there is ample space available for aviation-related business development on the airside, which is unsuitable for traditional real estate investments. The MRO (Maintenance, Repair, and...

  • Global Business Development Partner

    Há 4 dias

    Brasil beBeeExecutive Tempo inteiro US$800.000 - US$1.500.000

    Global Business Development OpportunityWe are seeking an experienced professional to join our network as a Global Business Development Partner. This role involves working with clients to identify and capitalize on business opportunities, leveraging expertise in executive search, interim management, and consulting.The ideal candidate will have a strong track...

  • Business Development Representative

    4 semanas atrás

    Brasil BrandBastion Tempo inteiro

    Business Development Representative (Cold Calling) - RemoteBusiness Development Representative (Cold Calling) - Remote4 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Role OverviewAs a Business Development Representative (BDR) specialising in cold calling, your primary responsibility will be to...

  • Global Business Development Expert

    Há 3 dias

    Brasil beBeeEntrepreneurial Tempo inteiro US$90.000 - US$121.000

    Global Networking OpportunityWe are seeking a highly skilled and experienced professional to join our network of partners as a Global Network Partner.This is an exceptional opportunity for someone who wants to be part of a dynamic and innovative team, working on international projects and collaborating with top experts and executives from around the...

  • Business Expert

    1 hora atrás

    Brasil beBeeBusiness Tempo inteiro R$150.000 - R$170.000

    Business Expert Position We are seeking a highly skilled Business Specialist to contribute to the creation of high-quality content. Main Responsibilities:

  • Senior Business Development Professional

    Há 5 dias

    Brasil beBeeBusiness Tempo inteiro R$50.000 - R$80.000

    Senior Business Development Role We are seeking a talented and motivated individual to join our team as a Senior Business Development professional. This role will involve working closely with our management team to identify and capitalize on new business opportunities.Key Responsibilities:Develop and implement comprehensive business development strategies to...

  • Business Development Manager

    3 semanas atrás

    Brasil Tylt Tempo inteiro

    The Business Development Manager is responsible for activating new customers, partnerships and integrations for Tylt Money, leading to demonstrable revenue growth from the get go. You will be responsible for onboarding customers (PSP's and end merchants) to Tylt's crossramp solution for Brazil. The Tylt crossramp solution is ideal for igaming and forex...

  • Business Development Manager

    Há 4 dias

    Brasil HUMAN-CRAFT Tempo inteiro

    Business Development Manager (for Hard Commodity Industy/ Latin American Experience (Based in Dubai)) Join to apply for the Business Development Manager (for Hard Commodity Industy/ Latin American Experience (Based in Dubai)) role at HUMAN-CRAFT Business Development Manager (for Hard Commodity Industy/ Latin American Experience (Based in Dubai)) 1 day ago...

  • Business Development Manager

    3 semanas atrás

    Brasil Kwai for Business Tempo inteiro

    Position Overview:B2B BD, Benefits plan,Telecommunications, e-commerce, and healthcare sectors.Key Responsibilities:- Identify and engage potential partners, including telecom companies, e-commerce platforms, healthcare institutions, and other relevant service providers.- Structure win-win commercial models (revenue sharing/co-marketing/data monetization)...

  • Business Development Manager

    1 semana atrás

    Brasil Kwai for Business Tempo inteiro

    Position Overview: B2B BD, Benefits plan, Telecommunications, e-commerce, and healthcare sectors. Key Responsibilities: Identify and engage potential partners, including telecom companies, e-commerce platforms, healthcare institutions, and other relevant service providers. Structure win-win commercial models (revenue sharing/co-marketing/data...