Salesforce Technical Advocate

1 semana atrás

São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro R$180.000 - R$216.000
Role: Salesforce Support Analyst

The ideal candidate for this position is a seasoned support professional with excellent communication skills and a strong ability to resolve technical issues in a timely manner.


Key Responsibilities:
  • Providing top-notch customer service via multiple channels, responding to inquiries, and resolving issues in a professional and courteous manner.
  • Troubleshooting and resolving complex technical issues related to Salesforce, utilizing problem-solving skills and analytical thinking.
  • Collaborating with internal teams to ensure seamless communication and effective issue resolution.
  • Maintaining accurate records of interactions, issues, and resolutions using advanced tools and software.
  • Staying up-to-date with the latest Salesforce features, releases, and best practices to enhance support services.

For this role, we are seeking a motivated and results-driven individual with a passion for technology and customer satisfaction.

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