Transportation Operations Coordinator

1 dia atrás


Rio Grande do Sul, Brasil beBeeLogistics Tempo inteiro US$60.000 - US$100.000
Job Title:

We are seeking an experienced Logistics Professional to join our team.

  • This role will involve handling load scheduling, answering inbound calls, and providing exceptional customer service.

Key Responsibilities:

  • Handle a high volume of inbound calls from customers and carriers with a positive attitude.
  • Schedule loads with shippers and receivers accurately and efficiently.
  • Update shipment statuses in internal systems and escalate issues as needed.
  • Communicate effectively with relevant parties to resolve issues quickly.
  • Learn and expand knowledge of the transportation industry and company operations.
  • Contribute positively to the team with strong work ethic and attitude.
  • Adhere to Standard Operating Procedures (SOPs) to meet client needs.

Requirements:

  • Proven experience in logistics, particularly in load coverage, account support, and sales support.
  • Proficiency in building loads and scheduling with shippers and receivers.
  • Adept at using logistics software and systems for load management and scheduling. Knowledgeable with CRM Systems.
  • Experience in updating carrier statuses and escalating any schedule exceptions promptly.
  • Strong detail orientation and ability to multitask effectively.
  • Demonstrated ability to work effectively within a team.
  • Fluent in English with strong attention to detail.

Working Conditions:

  • After-hours working schedule - Thursday to Monday - CST shift.
  • Competitive Salary in USD.
  • Remote or office mode of work.
  • 10+ business days of paid time off.
  • English courses.
  • Equipment provided.

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