Customer Adoption Specialist
Há 4 dias
Key Role:
As a Sales Customer Success Engineer, you will play a pivotal part in driving customer adoption and success with our tooling. You will serve as the primary technical point of contact for our customers, ensuring their technical health and navigating them through the post-sales customer journey.
Key Responsibilities:
- Enable customer adoption of high-value product use cases by integrating tools into their software/development stacks.
- Mitigate on-time renewal risks by cementing the value of tools.
- Drive solution consumption via onboarding, adoption, and maturity modeling.
- Clear technical blockers, optimize solution design, and accelerate time-to-value for customers adopting tooling.
Requirements:
- Strong experience engaging U.S.-based clients and a solid understanding of the U.S. market.
- Cultural fluency to navigate client interactions effectively.
- Ability to align technical solutions with U.S. business expectations.
- Build trusted relationships that drive long-term success.
What We Offer:
- A dynamic work environment
- Opportunities for growth and development
- A competitive compensation package
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