Senior Network Operations Specialist

1 dia atrás

Canoas, Rio Grande do Sul, Brasil beBeeNetwork Tempo inteiro US$100.000 - US$120.000
Network Operations Center (NOC) Engineer Opportunity

We seek a seasoned and skilled NOC Engineer to join our network operations team. The ideal candidate will have extensive experience in Linux system administration, troubleshooting, and monitoring of distributed edge compute platforms and SD-WAN environments.

This role plays a crucial part in ensuring the availability, performance, and security of our edge compute platforms, SD-WAN environments, container workloads, and cloud-connected infrastructure.

  • Monitor and troubleshoot distributed edge compute and Versa SD-WAN platforms for high availability and performance.
  • Respond to escalated incidents from Level 1/2 teams, performing deep-dive diagnostics across Linux, virtualized, containerized, and cloud environments.
  • Perform advanced troubleshooting of complex production systems—e.g., out-of-memory issues, application crashes, packet loss, or routing anomalies.
  • Use observability and monitoring tools to detect and act on system anomalies; contribute to alert optimization and dashboard tuning.
  • Support changes and updates to compute nodes, appliances, and edge services under formal change control processes.
  • Participate in service restoration, incident post-mortems, and root cause analysis.
  • Collaborate on recurring issue identification and automation opportunities to reduce manual effort.
  • Create and maintain operational documentation, troubleshooting guides, and SOPs/runbooks.
Required Skills & Experience
  • Extensive hands-on experience with Linux system administration and troubleshooting in production environments is required.
  • Familiarity with Type 1 and Type 2 hypervisors, including passthrough configuration, resource tuning, and troubleshooting.
  • Experience with public cloud platforms, including VM provisioning, virtual networking, SSO setup, and datastore configuration.
  • Solid understanding of IP networking protocols: TCP/IP, DNS, DHCP, NAT, VLANs, routing (BGP, OSPF, RIP), VPNs, proxies, and firewalls.
  • Strong troubleshooting skills using network tools: ping, traceroute, tcpdump, Wireshark.
  • Proficiency with virtual NICs, Linux network stacks, and interface configuration.
  • Hands-on experience testing and troubleshooting REST APIs using Postman, Swagger, CURL, and Python scripts.
  • Exposure to containerized workloads and orchestration: Docker, Kubernetes, or K3s.
  • Familiarity with infrastructure automation tools: Ansible, Terraform, or Bash scripting.
  • Foundational understanding of TPM, encryption, and measured/secure boot is desirable.
  • Experience with tools like ServiceNow, Jira, or other ITSM platforms for case and incident management.
  • Strong written and verbal communication skills with the ability to clearly document issues and collaborate across teams.
Preferred Qualifications
  • Experience supporting or deploying edge orchestration platforms.
  • Exposure to hybrid or satellite-based connectivity environments.
  • Experience working in an MSP environment or similar is preferred.

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