Dedicated Customer Support Representative Wanted

Há 2 dias

Cuiabá, Mato Grosso, Brasil beBeeCustomer Tempo inteiro US$40.000 - US$50.000

Job Opportunity:

We are seeking a Customer Service Specialist to provide exceptional support to our customers.

  • Respond promptly to customer inquiries and concerns via written communication and calls.
  • Guide customers through our offerings, answering questions on nutrition, subscriptions, and order details.
  • Build trust with customers by handling each interaction thoughtfully, ensuring they feel supported and valued in their journey.
  • Track and document responses, maintaining accurate records for seamless follow-up.
  • Stay updated on product line and promotions, enabling timely and accurate information.
  • Provide feedback on common customer questions and concerns to help improve processes and elevate service quality.

About You:

  • Strong written communication skills are essential for effective ticket resolution.
  • Comfortable with future inbound and outbound calls.
  • Experience in customer service and a proven track record of delivering excellent support.
  • Detail-oriented, with the ability to track and document responses accurately.
  • Ability to remain calm and solution-focused under pressure.

Perks:

  • Competitive compensation
  • Remote, full-time position with flexible work arrangements
  • Rotating shifts, including weekends (with regular breaks)
  • A dynamic, young team environment with opportunities for growth and development

What We Offer:

  • A collaborative and supportive team environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package

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