Global Benefits Director

Há 3 dias

São Paulo, São Paulo, Brasil beBeeBenefits Tempo inteiro R$90.000 - R$120.000

**Global Benefits Leadership Opportunity**

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We are seeking an exceptional Global Benefits leader to oversee the implementation and management of benefits programs for our clients in Latin America. The successful candidate will be responsible for ensuring all services and programs comply with local and international regulations, promoting client satisfaction through exceptional service and customized solutions, and driving portfolio expansion into other countries.

**Key Responsibilities:**

  • Relationship Management: Ensure all GBM services and programs meet local and international standards, promote GBM client satisfaction through exceptional service and tailored solutions.
  • Client Retention: Implement retention strategies to ensure GBM clients remain satisfied and loyal, conduct regular account reviews to identify improvement opportunities and proactively address any issues affecting client satisfaction, develop and lead loyalty programs and engagement initiatives to reinforce retention.
  • Portfolio Expansion to Other Countries: Identify opportunities to expand current services into other countries in LATAM, coordinate with GBM teams to ensure offered solutions are adapted to local needs and meet global requirements, conduct market research and competitive analysis to understand EH&B dynamics in different countries.
  • Monitoring and Reporting: Track the performance of EH&B programs using relevant KPIs and metrics, prepare regular reports for senior management on account status, challenges and opportunities for improvement, provide continuous feedback on client needs and trends to support the development of new products and services.
  • Project Management and Implementation: Manage the implementation of new benefits programs, ensuring they are delivered on time, provide continuous feedback on client needs and trends to support the development of new products and services.

**Requirements:**

  • Previous experience with Global Benefits.
  • Fluency in English.
  • Strong Communication, leadership & negotiation skills.
  • Sensitivity to cultural differences and the ability to work effectively in diverse environments.
  • Spanish is a plus.

**Work Environment:** We are based in São Paulo, Brazil, and our office is located in the south zone of the city.

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