Cloud Solutions Expert

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeClientSuccess Tempo inteiro R$180.000 - R$250.000
About the Role

As a Client Success Manager, you will be responsible for guiding clients through their business journey with our solutions.

  • Increase client satisfaction, retention, renewals, references, and upsells for Cloud products within assigned solution portfolio.
  • Oversee key client milestones throughout the client lifecycle.
  • Serve as strategic point of contact for the client within assigned solution portfolio.
Key Responsibilities:
  • Develop expertise in digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
  • Enhance skills around your solution portfolio, managing client retention, and driving value realization.
  • Receive onboarding in your local market with on-the-job training and mentoring by a senior professional in the field.
Requirements:
  • 2-3 years of experience supporting clients and driving business transformation, ideally in consulting or account management.
  • Proven ability to deliver strategic guidance and solutions that drive client success and long-term value.
  • Collaborative and productive approach to working relationships, internally and externally.
  • Proficiency in English to engage with our global network.

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