People Solutions Coordinator

1 semana atrás

São Paulo, São Paulo, Brasil Braze Tempo inteiro
About the Role

We are seeking a highly organized and detail-oriented People Solutions Coordinator to join our team at Braze. As a key member of our People Operations function, you will play a pivotal role in supporting the overall employee experience and optimizing processes to align with business needs.

Key Responsibilities
  • Maintain a thorough understanding of our policies, procedures, and local laws to ensure compliance
  • Coordinate employee criminal background checks and work authorization checks
  • Assist local People team members with employee immigration cases
  • Reviews all new hire data and ensures the integrity of all data entered. Support the onboarding process of new hires, including regional day-one new hire onboarding sessions
  • Respond to employee inquiries through our ticketing system in a timely manner to meet SLAs and/or direct them to the right teams and resources based on their needs
  • Collaborate with team members to optimize and implement process improvements
  • Assist the People team with various ad-hoc projects and day-to-day tasks
  • Maintain procedure documentation on team processes
  • Contribute as an ambassador for our culture; help manage projects that increase engagement, motivation, development, and retention
Requirements
  • 1-2 years of prior experience in an HR role
  • Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work
  • Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously
  • Strong service orientation to internal and/or external customers
  • Receptive to feedback
  • Professional maturity and discretion when dealing with sensitive data
  • Robust multitasking skills
  • Strong verbal and written communication skills
  • Ability to work cross-functionally with all different types of personalities
  • Flexibility and creativity to improve current processes as the business scales
  • Self-sufficient with the ability to manage own workload and priorities
  • Eager to learn and grow with our People team
  • Prior experience working with an HRIS, such as Workday (a plus)
About Braze

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. We're a fast-paced and scaling company that values our people and strives to create equitable growth and opportunities inside and outside the organization.

We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

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