People Solutions Generalist

Há 2 dias

São Paulo, São Paulo, Brasil Braze Tempo inteiro
About the Role

We are seeking a highly motivated and detail-oriented People Solutions Generalist to join our team at Braze. As a key member of our People Operations function, you will play a pivotal role in supporting the overall employee experience and success of the People team by driving change across the department to meet business goals.

This role will oversee our AMER and LATAM regions and provide valuable support across various People team functions that impact our employees globally. We're looking for someone excited about having a hand in redefining how the People team operates and how we support our employees.

Key Responsibilities
  • Administer various aspects of the employee lifecycle, focusing on employee experience and compliance in partnership with other People functions and cross-functional teams.
  • Support the implementation of company-wide initiatives, such as the engagement survey and performance reviews, and collaborate with stakeholders in planning, execution, and communication.
  • Assist the development of internal processes and programs and revamp current employee programs owned by People Solutions to ensure continued effectiveness.
  • Oversee and manage complex global mobility and immigration cases, ensuring every employee's relocation or visa experience is smooth and legally compliant.
  • Ensure the company is compliant by managing annual required training, such as Preventing Discrimination and Harassment and Compliance training.
  • Assist L&D with employee-facing training, such as co-facilitating and serving as a showrunner in large instructor-led sessions when needed.
  • Support the company's expansion plans by managing the relationship and process with our Employer of Record.
  • Continuously identify opportunities to improve our operations and service delivery within the Shared Services model to deliver efficient and exceptional support to employees and the business.
  • Collaborate with specialized functional People teams, People Business Partners, and other stakeholders to drive People team initiatives and ad hoc projects to support the team toward business goals.
  • Support employment-related inquiries from candidates, employees, and managers on complex and/or sensitive matters through the ticketing system and/or meetings.
Requirements
  • 3-5 years of prior experience in an HR role.
  • Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work.
  • Excellent organization skills.
  • Strong service orientation to internal and/or external customers.
  • Experience guiding strategic thinking, planning, and decision-making aligned with company and team goals.
  • Professional maturity and discretion when dealing with sensitive data.
  • Proficiency in project management and strong analytical and reporting abilities.
  • Strong verbal and written communication skills.
  • Ability to work cross-functionally with all different types of personalities.
  • Flexibility and creativity to improve current processes as the business scales.
  • Self-sufficient with the ability to manage own workload and priorities.
  • Eager to learn and grow with our People Solutions team.
  • Prior experience working with an HRIS, such as Workday (a plus).
About Braze

Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. We're a fast-paced and scaling company that values collaboration, transparency, and fun. We're proud to be certified as a Great Place to Work in the U.S., the UK, and Singapore.

We offer a comprehensive benefits plan, flexible paid time off, and opportunities for professional development and growth. If you're a motivated and detail-oriented individual who is excited about having a hand in redefining how the People team operates and how we support our employees, we encourage you to apply.

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