SAP Sustainability Solution Manager
Há 16 horas
We are seeking a highly skilled and experienced Solution Customer Success Manager to join our team in the Sustainability Growth Unit. As a key member of our team, you will be responsible for ensuring the success of our customers in the Sustainability solution area.
Key Responsibilities- Proactively engage with customers to understand their business goals and desired outcomes.
- Validate and confirm customer's business goals and desired outcomes.
- Engage proactively and consistently with customers, understand Partner's involvement with customers.
- Position the value attainment from a benchmark perspective and outline opportunities to maximize and accelerate value acceleration.
- A self-starter, with energy, drive and the ability to manage multiple priorities.
- Highly customer focused, a proactive learner and you enjoy customer success.
- Very good knowledge of SaaS models and Cloud mindset.
- Commercial and/or customer facing (pre-)sales experience including experience developing account management plans & contract negotiation. Experience in Sustainability solutions is preferred.
- Multiple years experience managing complex customer engagements.
- Multiple years Program and Project Management Experience.
- Solid experience acting as a trusted and strategic advisor to customers.
- Proficiency in Microsoft Office: Excel, PowerPoint, Word and Outlook.
- Excellent language skills in Portuguese, Spanish and English - written and verbal - are a must.
Sustainability is at the core of SAP's strategy: Our solutions help create a sustainable world together with our customers towards zero emissions, zero waste and zero inequality. The SAP Cloud for Sustainable Enterprises brings together a comprehensive solution portfolio that enables businesses to holistically manage Sustainability not only inside their organization, but across the entire value chain and in Business Networks.
SAP is recognized as an industry leader in Sustainability, committed to achieving net-zero along its value chain in line with a 1.5°C future in 2030. SAP's Sustainability Growth Unit is driving our vision to execution from product development to customer adoption, with a focus on innovation, growth, and positive impact.
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