Customer Support Representative

2 semanas atrás


Curitiba, Paraná, Brasil Sorriso De Curitiba Tempo inteiro
Customer Support Representative Job Description:

We are seeking a highly skilled and customer-focused Customer Support Representative to join our team at {company}.

The Customer Support Representative will be responsible for providing top-notch support to our customers via phone, email, and chat. This includes responding to customer inquiries, resolving issues, and escalating complex problems to senior team members.

Key Responsibilities:
  1. Respond to customer inquiries in a timely and professional manner.
  2. Resolve customer issues efficiently and effectively.
  3. Escalate complex problems to senior team members as needed.
  4. Provide product information and demos to customers.
  5. Document customer interactions in our CRM system.


Requirements:
  1. High school diploma or equivalent required.
  2. 1+ year of customer support experience in a similar industry.
  3. Excellent communication and problem-solving skills required.


We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you are a customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.

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