Customer Support Representative
2 semanas atrás
We are seeking a highly skilled and customer-focused Customer Support Representative to join our team at {company}.
The Customer Support Representative will be responsible for providing top-notch support to our customers via phone, email, and chat. This includes responding to customer inquiries, resolving issues, and escalating complex problems to senior team members.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer issues efficiently and effectively.
- Escalate complex problems to senior team members as needed.
- Provide product information and demos to customers.
- Document customer interactions in our CRM system.
Requirements:
- High school diploma or equivalent required.
- 1+ year of customer support experience in a similar industry.
- Excellent communication and problem-solving skills required.
We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you are a customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.
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