Customer Service Representative

4 semanas atrás


Curitiba, Paraná, Brasil Wipro Limited Tempo inteiro

Job Description:

At Wipro Limited, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients.

Key Responsibilities:

  • Provide timely and effective technical support to clients via phone, email, or chat.
  • Resolve client queries and issues in a professional and courteous manner.
  • Document all client interactions and maintain accurate records.
  • Collaborate with internal teams to resolve complex issues and improve customer satisfaction.
  • Stay up-to-date with product knowledge and technical skills to provide expert support.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of customer service principles and practices.
  • Basic computer skills and familiarity with customer relationship management (CRM) software.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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