Retail Operations Leader

Há 2 dias

Belém, Pará, Brasil beBeeRevenue Tempo inteiro US$120.000 - US$150.000
About This Role

The Director of Revenue Operations is a pivotal partner in helping store teams achieve their revenue goals. This role is responsible for driving financial success through creating, maintaining, and continually improving the operations, platforms, and intelligence that support retail store teams.

Key Responsibilities
  • Strategic Vision & Strategy: The individual will own the vision and strategy for revenue growth while collaborating closely with store operations leadership to align toward that vision.
  • Strategic Roadmap & Initiatives: The Director will own and drive the revenue growth roadmap across store operations teams, using well-aligned strategic initiatives to optimize organic revenue growth.
  • Customer-Centric & Product-Oriented Revenue Operations: The person will foster a customer-centric, product-oriented culture.
  • Store Operations Support & Enablement: They will establish responsive and support-oriented operations teams that improve business operational processes and enable business teams with training, support, configuration, and administration of enterprise systems.
  • Operations Intelligence: Working with finance, business intelligence, and store leadership, they will identify, prioritize, and manage the roadmap of dashboards, metrics, and KPIs that enable data-driven insights and data-oriented management and tracking of the business.
  • Customer Understanding: The Director will deeply understand store team needs and ensure the RevOps roadmap is focused on driving the most critical and impactful work for those teams.
  • Industry Trends and Innovation: They will stay abreast of industry trends, emerging technologies, and best practices in revenue operations and revenue management to drive innovation and competitive advantage.
  • Culture Building: Supporting the company's vision and values through role-modeling and encouraging desired behaviors, they will foster a culture of collaboration, accountability, and continuous improvement, working directly with store teams, marketing, finance, and business intelligence.
Requirements
  • Leadership Skills: Excellent communication and leadership skills are required.
  • Experience: A minimum of 5 years of multi-unit experience in a retail, restaurant, or hospitality environment is necessary.
  • Skills: Strong merchandising and operational skills, strong analytical, planning, interpersonal, and problem-solving skills, with a working knowledge of profit and loss statements are required.

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