
Technical Support Specialist
Há 3 dias
As a technical support engineer, you will be responsible for providing world-class customer service and ensuring the success of our customers.
">We are looking for a highly organized and self-motivated individual who can work independently and collaboratively as part of our remote team.
As a member of our support team, you will be the primary point of contact for our customers and will be responsible for resolving their technical issues in a timely and professional manner.
You will also work closely with our engineering teams to help resolve complex technical issues and propose new features or processes that will improve our products and services.
In addition, you will be responsible for sharing your knowledge and expertise with the rest of the team and the community through our knowledge base and process documentation.
Requirements
To be successful in this role, you will need:
">3+ years of experience in a customer-facing role with a strong understanding of computer networks, web programming, and software development.
A solid grasp of Python and familiarity with additional languages such as JavaScript, TypeScript, Java, .NET/C#, GoLang.
Excellent verbal and written English skills with the ability to articulate complex systems or problems to different audiences.
Strong team player with good analytical and technical writing skills.
Ability to multitask and manage multiple priorities and commitments.
Benefits
By joining our team, you will have the opportunity to:
">Work remotely with a self-motivated and progressive team.
Be part of a company that values continuous improvement and innovation.
Develop your skills and expertise in cutting-edge technologies and tools.
Seniority Level
Mid-Senior level
">Employment TypeFull-time
">Job FunctionIT Services and IT Consulting
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