Tech Support Specialist

1 semana atrás

Belo Horizonte, Minas Gerais, Brasil beBeeTechnicalProblemSolver Tempo inteiro R$24.000 - R$26.640
Job Opportunity

About the Role:

The position of Technical Problem Solver is available at our organization.

We are seeking a highly skilled and motivated individual to join our team as we continue to grow and expand our services.

Key Responsibilities:

  • Provide exceptional customer service via phone, email or chat
  • Analyze and resolve complex technical issues related to computer hardware, operating systems, networks and productivity software
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Stay up-to-date with new technologies and industry trends to ensure expertise and knowledge

Required Skills:

  • Degree (concluded or in process) in Information Technology, Computer Engineering or related field
  • Proven experience in technical support, preferably with a focus on machinery and systems
  • Solid knowledge of computer hardware, operating systems, networks and productivity software
  • Excellent verbal and written communication skills
  • Ability to effectively and efficiently solve problems
  • Strong multitasking and time management skills

Benefits Package:

  • Career development opportunities with tailored paths for growth and continuous training
  • Collaboration with a highly skilled team
  • Transport and food vouchers
  • Day off, dental assistance, discounts on mental health platforms
  • Total Pass
  • Career boost bonus

This opportunity is ideal for an ambitious professional who is passionate about solving complex technical challenges and seeking a rewarding career journey.

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