Senior Client Growth Manager

Há 2 dias

João Pessoa, Paraíba, Brasil beBeeGrowth Tempo inteiro R$60.000 - R$70.000
Job Title: Senior Client Growth Manager

We are seeking a talented professional to lead client growth and success. As a key member of our marketing team, you will be responsible for building strong relationships with clients, ensuring their satisfaction, and driving results.

Key Responsibilities:

  • Client Onboarding & Relationship Management: Guide new clients through the onboarding process, ensuring a smooth and positive experience.
  • Ongoing Support & Strategy: Regularly check in with clients to review performance, provide strategic insights, and optimize their marketing campaigns.
  • Retention & Growth: Identify opportunities for upselling or cross-selling additional services to help clients scale their businesses.
  • Issue Resolution: Address client concerns promptly and professionally, working with internal teams to resolve any challenges.
  • Training & Education: Educate clients on best practices for using effective marketing strategies.
  • Performance Monitoring: Track client success metrics and proactively reach out to offer guidance and improvements.

What We're Looking For:

  • Experience: 2+ years in a client success, account management, or customer service role (preferably in digital marketing, SaaS, or home services industries).
  • Communication Skills: Fluent English speaker with excellent written and verbal communication skills.
  • Tech-Savvy: Experience using project management tools like ClickUp (or similar CRM and project management software).
  • Problem-Solving: Ability to think critically and proactively address client concerns.
  • Results-Driven: Passionate about helping clients succeed and achieving high retention rates.
  • Organized & Detail-Oriented: Ability to manage multiple clients and tasks efficiently.

This is an exceptional opportunity to join a mission-driven organization that operates with integrity and excellence.

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