Client Support Specialist

Há 9 horas

São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro US$70.000 - US$1.000.000
Job Summary

We are seeking a skilled and detail-oriented professional to join our team as a Client Support Specialist. In this role, you will be responsible for providing exceptional client service, troubleshooting issues, and maintaining accurate records of client interactions.

This is an excellent opportunity to work with a global organization that offers innovative solutions for alternative investments.

Key Responsibilities:
  • Provide prompt and effective resolutions to application support inquiries.
  • Troubleshoot client issues with accuracy, working alongside internal teams to document and deploy solutions.
  • Manage all support channels, ensuring efficient and competent responses to client inquiries.
  • Maintain meticulous records of client interactions within our internal systems.
Requirements
  • Rapid learner of new technologies and financial products.
  • Exceptional communication skills, engaging clients effectively.
  • Detail-oriented approach and passion for resolving complex issues.
  • Bachelor's or master's degree (or equivalent).
  • Over 3 years of relevant client-facing experience required.

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