Collections Specialist

Há 7 dias

Rio de Janeiro, Rio de Janeiro, Brasil IWG Tempo inteiro
Job Summary

About IWG

IWG is a leading provider of flexible workspaces, serving a diverse range of businesses and individuals. With over 3,400 locations across 110 countries, we offer a unique approach to the traditional working day.

Our customers are forward-thinking organizations and entrepreneurs who value flexibility and community. We provide them with choice through our portfolio of brands, covering serviced offices, commercial real estate brokerage, and managed office solutions.


Job Purpose

We are seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will play a key role in helping customers resolve account queries and make payments. Your primary objective will be to deliver an exceptional customer service experience, ensuring that all customers in an overdue situation are offered a viable business solution.


Key Responsibilities
  • Manage ongoing collections for named corporate customers, ensuring invoices are paid according to payment terms.
  • Resolve disputes and ensure concerns are actioned correctly.
  • Allocate payments in a timely fashion.
  • Complete administrative tasks to support the efficient running of the team's activities.
  • Deliver a consistent and professional level of service at all times.

Requirements
  • Strong persuasion and problem-solving skills.
  • Excellent customer service skills, including clear communication, fast responses, and quick thinking.
  • Collections experience.
  • Excellent written and verbal communication skills.
  • A self-starter who can work with direction but little supervision.
  • Solid organizational skills, including the ability to prioritize and multitask in a demanding environment.
  • A team player.
  • Working knowledge of Microsoft Office Suite, including Excel and Outlook.

About the Role

This is an exciting opportunity to join a dynamic team and contribute to the success of IWG. As a Collections Specialist, you will have the chance to develop your skills and expertise in customer engagement and account resolution.

We offer a supportive and collaborative work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this role.

  • Collections Specialist

    Há 2 dias

    Rio de Janeiro, Rio de Janeiro, Brasil IWG plc Tempo inteiro

    Job Title: Collections SpecialistJob Summary:We are seeking a skilled Collections Specialist to join our team at IWG plc. As a Collections Specialist, you will play a crucial role in engaging with customers, resolving disputes, and ensuring timely payments.Key Responsibilities:Manage ongoing collections for corporate customers, ensuring invoices are paid...

  • Collections Specialist

    Há 7 dias

    Rio de Janeiro, Rio de Janeiro, Brasil IWG plc Tempo inteiro

    Job Title: Collections SpecialistJob Summary:We are seeking a skilled Collections Specialist to join our team at IWG plc. As a Collections Specialist, you will play a critical role in engaging with customers, resolving account queries, and ensuring timely payments.Key Responsibilities:Manage ongoing collections for corporate customers, ensuring invoices are...

  • Accounts Receivable/Payable Specialist

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Otte Polo Group Tempo inteiro

    About Otte Polo GroupOtte Polo Group is a dynamic business conglomerate with a global presence in the United States, Ukraine, Nicaragua, and Peru. Our diverse operations span the tech support, call center, and fulfillment industries, and our brands include Geeks on Site, Responsive Answering Service, and Phase V Fulfillment.Job Summary:We are seeking a...

  • Cash Management Professional

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Otte Polo Group Tempo inteiro

    About Otte Polo GroupOtte Polo Group is a dynamic business conglomerate with a global presence in the United States, Ukraine, Nicaragua, and Peru. Our diverse operations span the tech support, call center, and fulfillment industries, and our brands include Geeks on Site, Responsive Answering Service, and Phase V Fulfillment.Job Summary:We are seeking a...

  • Financial Transaction Coordinator

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Otte Polo Group Tempo inteiro

    About Otte Polo GroupOtte Polo Group is a dynamic business conglomerate with a global presence in the United States, Ukraine, Nicaragua, and Peru. Our diverse operations span the tech support, call center, and fulfillment industries, and our brands include Geeks on Site, Responsive Answering Service, and Phase V Fulfillment.Job Summary:We are seeking a...

  • Collections Specialist

    3 meses atrás

    Rio de Janeiro, Brasil IWG plc Tempo inteiro

    Collections Specialist Job Purpose We are looking for Collections Specialists who really enjoys engaging with customers. As a Collections Specialist you will play a key role in helping customers answer account queries, and where the customer is in an overdue situation, you will help the customer make a payment so they can continue their...

  • Collections Specialist

    1 semana atrás

    Região Geográfica Intermediária de Pelotas, Rio Grande do Sul, Brazil Team Sava Tempo inteiro

    Job SummaryWe are seeking a highly skilled Collections Specialist to join our team at Team Sava. As a Collections Specialist, you will be responsible for contacting customers with overdue accounts and collecting the outstanding amount. You will also maintain records of contacts and attempted contacts with delinquent accounts, investigate historical data for...

  • Finance Analyst/collections Specialist

    3 meses atrás

    Rio de Janeiro, Brasil ABS Consulting Tempo inteiro

    The Senior Collections Specialist is responsible for identifying and resolving delinquent accounts and maintaining due diligence of account collection activities to assist in the support for the accounting and reporting for the ABS Eastern Hemisphere. **What You Will Do**: - Sending of monthly statements of accounts to clients under Singapore’s...

  • Credit Control and Legal Collections Specialist

    3 meses atrás

    Rio de Janeiro, Brasil IWG plc Tempo inteiro

    Job role: Legal Collections Specialist Reporting to: Team Manager – Credit Control & Legal Collections About the role IWG currently has openings for experienced Credit Controllers - Legal Collections Specialists who are looking for a home-based role. As Credit Controller - Legal Collections Specialist you will play a key role in our...

  • Accounts Receivable/payable Specialist

    4 semanas atrás

    Rio de Janeiro, Brasil Otte Polo Group Tempo inteiro

    **The Otte Polo Group is a dynamic business group with a global footprint in the U.S., Ukraine, Nicaragua, and Peru. Our diverse operations span the tech support, call center, and fulfillment industries, and our brands include Geeks on Site, Responsive Answering Service, and Phase V Fulfillment.** **Job Summary**: **Key Responsibilities:Accounts...