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Collections Specialist
2 meses atrás
Job Title: Collections Specialist
Job Summary:
We are seeking a skilled Collections Specialist to join our team at IWG plc. As a Collections Specialist, you will play a critical role in engaging with customers, resolving account queries, and ensuring timely payments.
Key Responsibilities:
- Manage ongoing collections for corporate customers, ensuring invoices are paid according to payment terms.
- Resolve disputes and ensure concerns are actioned correctly.
- Allocate payments in a timely fashion.
- Complete administrative tasks to support the efficient running of the team.
- Deliver a consistent and professional level of service at all times.
Requirements:
- Strong persuasion and problem-solving skills.
- Excellent customer service skills, including clear communication and fast responses.
- Collections experience.
- Excellent written and verbal communication skills.
- A self-starter who can work with direction but little supervision.
- Solid organizational skills, including prioritization and multitasking in a demanding environment.
- A team player.
- Working knowledge of Microsoft Office Suite, including Excel and Outlook.
About IWG plc:
IWG plc has been at the forefront of the flexible workspace revolution for over 30 years. We have made it possible for organizations and individuals to take a new approach to the traditional working day. With over 3,400 locations across more than 110 countries, we provide workspaces and communities that match the needs of our customers.
Our Customers:
We serve start-ups, small and medium-sized enterprises, and large multinationals. Our customers have unique business goals, people, and aspirations. We provide them with choice through our portfolio of brands, covering serviced offices, commercial real estate brokerage, and managed office solutions.