VIP Account Growth Specialist

2 semanas atrás

Brasil beBeeViprelationshipmanager Tempo inteiro R$40.000 - R$60.000
VIP Relationship Manager

We are seeking a highly motivated VIP Relationship Manager to join our team. This role will be responsible for identifying and onboarding new VIP clients through prospecting and networking, as well as supporting the management of existing relationships.

This is an exciting opportunity for someone with account management experience who wants to develop their skills in a dynamic industry. The ideal candidate will have a strong understanding of sports betting and online casino markets, as well as excellent interpersonal and communication skills.

The successful candidate will work closely with senior team members to design and implement VIP incentives, promotions, and personalized offers. They will also be responsible for monitoring key performance metrics such as betting volume, customer acquisition cost (CAC), retention rates, and customer lifetime value (LTV).

Additionally, the VIP Relationship Manager will assist in preparing reports on VIP performance and account development. They will also ensure compliance with responsible gaming and company policies.

Key Responsibilities:

  • Identify and onboard new VIP clients through prospecting and networking
  • Support the management of existing VIP client relationships
  • Design and implement VIP incentives, promotions, and personalized offers
  • Monitor key performance metrics such as betting volume, CAC, retention rates, and LTV
  • Prepare reports on VIP performance and account development
  • Ensure compliance with responsible gaming and company policies

Requirements:

  • Experience in account management, sales, or customer service, preferably in the betting or online gaming industry
  • A wallet or existing player base would be incredibly valuable and sought after
  • Strong interpersonal and communication skills
  • Basic knowledge of sports betting and online casino market is a plus
  • Comfortable working with data and reports to understand customer behavior
  • Proficiency in MS Office and CRM tools
  • Ability to work flexible hours when needed

Benefits:

This role offers the opportunity to grow in a dynamic industry, learn from experienced professionals, and develop your skills in VIP relationship management. If you are a motivated and results-driven individual looking for a new challenge, we encourage you to apply.

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