Intake Specialist

1 dia atrás


Brasil beBeeDetailoriented Tempo inteiro R$36.500 - R$64.500
Medical Records Retrieval Coordinator

The Legal Intake Specialist plays a pivotal role as the first step in the healthcare medical records retrieval process.

  • Key Responsibilities:
    • Identify all relevant healthcare providers involved in a client's treatment, beyond the main facility listed by the law firm.
    • Research and locate billing providers and related entities using tools such as Chartswap, historical request data, and direct provider outreach.
    • Review incoming ROIs (Release of Information forms), correcting incomplete or inaccurate submissions.
    • Prepare accurate base forms before generating submission packets.
    • Conduct comprehensive quality assurance checks on each ROI packet.
    • Assign requests to the appropriate records team members based on workload balance and utilization metrics.
    • Identify and escalate special provider requirements to the assigned Client Success Manager.

Requirements:

  • Experience: Prior hands-on experience requesting health records from providers on behalf of law firms.
  • Attention to Detail: Exceptional accuracy is required.
  • Technical Skills: Proficiency with Adobe Acrobat and other PDF editing/combining tools.
  • Communication: Strong verbal and written communication skills are necessary.

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