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Service Solutions Specialist
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This role entails delivering specialized services in shift solutions for migration projects, consulting and technical assessments. We are looking for a collaborative individual who can work with the project manager during the planning phase, document business requirements, and assist clients in collecting and recording configurations.
Key Responsibilities:- Collaborate closely with the project manager to plan and execute projects
- Document business requirements and support product or customization areas regarding requirements
- Configure solutions to meet client needs and assist clients in organizing and documenting configurations
- Organize training sessions and maintain project and technical documentation up-to-date
- Higher education in Biomedicine, Administration, Accounting, Finance or related fields
- Advanced Excel skills and knowledge of project management methodologies like PMI and Agile – Kanban
- Experience with laboratory routines (billing/post-analytical) and willingness to travel extensively
- Preferred: experience implementing systems and proficiency in English and Spanish