Application Support Specialist

Há 16 horas


São Paulo, São Paulo, Brasil Tata Consultancy Services Tempo inteiro
Job Title: Application Support Analyst

Come and transform your career with Tata Consultancy Services, one of the biggest IT Services companies in the world. We believe that people make the difference, and that's why we live a culture of unlimited learning, full of opportunities for improvement and mutual development.

Responsibilities:
  • Work actively with team members to analyze and resolve application issues.
  • Identify defects, discrepancies, and trends by ways of code debugging or log analysis.
  • Manage incidents and effectively communicate with users, application owners, and senior stakeholders across all areas.
  • Improve application stability and performance by observing patterns, recurring failures, and/or issues, and advise application owners on permanent fixes accordingly.
  • Automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
Requirements:
  • Computer Science concept of Data Structures in practical use cases.
  • Problem solving in a development or production environment, including experience observing patterns, analyzing root cause, and suggesting ideas to resolve issues.
  • Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders.
  • One of the following Structured or Object Oriented programming languages: Java and Angular.
  • One of the following Scripting languages: Shell script, Perl, or Python.
  • One of the following RDBMS environments: Sybase ASE/IQ, Oracle, or DB2.
Nice to Have:
  • Experience in Financial Service industry.
  • Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud.
  • Degree in Computer Science.
What We Offer:
  • Health insurance.
  • Dental Plan.
  • Life insurance.
  • Transportation vouchers.
  • Meal/Food Voucher.
  • Childcare assistance.
  • Gympass.
  • TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social, and financial assistance to associates.
  • Partnership with SESC.
  • Reimbursement of Certifications.
  • Free TCS Learning Portal – Online courses and live training.
  • International experience opportunity.
  • Discount Partnership with Universities and Language Schools.
  • Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire.
  • TCS Gems – Recognition for performance.
  • Xcelerate – Free Mentoring Career Platform.

We promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer.



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