Customer Impact Driver

Segmento: Não Informado Atividades: For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19, and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires...

Buscamos um(a) Analista de Processos e Projetos Sênior para atuar no time de Customer Experience (CX), sendo responsável por gerenciar squads, conduzir projetos complexos e liderar iniciativas de melhoria de processos e jornadas, garantindo impacto direto na experiência dos nossos clientes. Se você é uma pessoa focada, organizada, analítica e com forte...

Sr Customer Success ExpertWe are seeking a highly motivated and experienced Sr Customer Success Expert to drive customer satisfaction and retention. This key role involves proactively responding to customer inquiries, understanding customer challenges, and enabling customers to utilize and extract value from our platform.Key Responsibilities:Operate in a...

Job OverviewThis role involves proactively engaging with customers to improve their experience and help them get the most out of their subscription.">Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Understand customer challenges and empower them to utilize our features and products.Required Skills and...

Job Title: Data Product AnalystWe are seeking a skilled Data Product Analyst to join our team. As a key member of our organization, you will play a critical role in driving business growth through data-driven decision making.The ideal candidate will have a strong background in research and analysis, with the ability to identify solutions to complex business...

Customer Success Opportunity:We are seeking a talented Senior Customer Success Analyst to join our team. This is a fantastic opportunity to make a meaningful impact on our customers' success and be surrounded by endless opportunities to learn new skills and grow in various directions.Key Responsibilities:Modify standard processes based on customer needs...

**About Shape**:**The impact you will have**:- Optimize the success of recurring customers, increasing satisfaction at each point of their journey, doing proper touchpoint of the work of correlated teams;- Monitor and contribute to the satisfaction, metrics, engagement, and retention of the customer portfolio, through available tools, proposing improvement...

About UsAt Billor, short for "Bill of Rights," we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling...

What you can expectAs part of the global expansion of Workvivo, we need the best Customer Success Managers to deliver the ultimate customer experience. You will partner with our customers to deliver a fantastic employee experience, driving business adoption of Workvivo throughout the post-launch journey.- **This role in particular requires someone with...

**About Shape**:**The impact you will have**:- Optimize the success of recurring customers, increasing satisfaction at each point of their journey, doing proper touchpoint of the work of correlated teams;- Monitor and contribute to the satisfaction, metrics, engagement, and retention of the customer portfolio, through available tools, proposing improvement...