
Logistics Customer Service Specialist
Há 5 dias
Job Summary:
We are seeking a highly motivated and detail-oriented professional to execute customer orders, manage logistics, and improve customer service processes.
The successful candidate will be responsible for executing commercial agreements, managing stock levels, and optimizing daily activities.
Key responsibilities include:
- Executing orders, packing lists, and appointments to ensure timely delivery
- Registering new stores and products to keep the customer database up-to-date
- Improving customer service processes to contribute to efficiency and effectiveness
- Monitoring return processes to resolve customer issues and concerns
Responsibilities:
- Execute with the commercial team the management of customer orders
- Pack and ship customer orders according to agreed deadlines
- Manage inventory levels and track product availability
- Monitor and optimize daily operations for improved customer satisfaction
Requirements:
- Advanced Excel skills and organizational abilities
- Intermediate English proficiency and strong communication skills
- Proactivity, self-management, and analytical capacity
About Us:
Our organization provides equal opportunities for all job applicants and supports employees across various countries.
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