
Logistics Movement Coordinator
Há 5 dias
This role is pivotal in ensuring the seamless movement of shipments, requiring attention to detail and strong organizational skills.
We are seeking a highly organized and communicative Track and Trace Specialist to join our team. As a key member, you will be responsible for monitoring shipment movements, identifying potential issues, and collaborating with internal teams to resolve problems efficiently.
The ideal candidate will possess excellent problem-solving abilities, outstanding communication skills, and the capacity to work effectively in high-pressure situations.
**Responsibilities**:
- Regularly track shipment movements using specialized software or systems.
- Monitor freight movements in real-time to identify any deviations or delays.
- Update and maintain accurate records of shipment details, including origin, destination, route, and expected delivery times.
- Provide timely updates to customers and internal teams regarding the status of shipments.
- Identify and address any issues that may impact the timely delivery of shipments.
- Collaborate with relevant teams to resolve problems, such as transportation delays or customs issues.
**Requirements**:
To succeed in this role, you should have:
- 1+ years of experience in customer support or a related field.
- English language proficiency at an upper-intermediate level or higher.
- Excellent problem-solving abilities and strong analytical skills.
- Outstanding communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- PC proficiency, preferably with Microsoft Office.
**What We Offer**:
We provide a supportive team environment, competitive salary, remote work options, 10+ business days of paid time off, and opportunities for professional growth.
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