IT Service Setup Professional

2 semanas atrás


São Paulo, São Paulo, Brasil Brambles Group Tempo inteiro

CHEP is the world's leading provider of intermodal containers and pallets, operating in over 55 countries with a global network of more than 300 million units.

We employ around 11,000 people worldwide and are committed to developing a diverse workforce that promotes equal opportunities for all. Our pioneering share-and-reuse business model allows us to work with some of the world's biggest brands, helping them transport their goods more efficiently and sustainably.

This is your chance to join a global organization that offers a unique blend of international scope and collaborative culture. As an IT Service Setup Specialist, you will be part of our newly created IT Service Management function, supporting projects across various teams to embed effective service setup processes.

The role involves following agreed documentation related to service design standards, policies, and processes. You will assist projects in deploying requirements and activities recommended by service design at the right point of the project lifecycle. This includes ensuring successful delivery and sign-off of service and support documentation, as well as understanding service design stipulations across workflows and processes.

As a key member of the IT Service Management team, you will contribute to the formation of a service management culture within Brambles Group. Your responsibilities will include assisting projects in deploying standardized targets for SLAs, OLAs, and underpinning contracts, developing relationships within technical towers and the PMO, and ensuring the successful deployment of agreed support models.

We offer a competitive salary range of $60,000 - $90,000 per year, depending on location and experience. Additionally, we provide a hybrid work model that allows for a great balance between work and personal life.

Brambles Group is an equal opportunity employer and welcomes applications from diverse candidates. We value inclusivity and diversity in our workforce and are committed to creating a workplace where everyone feels valued and respected.



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