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Hotel Operations Manager

2 meses atrás

Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro
Job Overview

As a Hotel Manager at Accor Hotels, you will be responsible for ensuring the highest standards of product quality and delivering exceptional service to our guests. This role requires a strong leader who can take charge of the property's operation and drive business growth.

Key Responsibilities
  • Leadership and Management
    • Oversee the daily operations of the hotel, ensuring seamless execution of business objectives.
    • Lead and motivate a team of staff to deliver outstanding service and achieve sales targets.
  • Strategic Planning
    • Develop and implement short- and long-range goals to drive business growth and improve profitability.
    • Conduct market research and analyze competitor activity to inform business decisions.
  • Financial Management
    • Prepare and manage the hotel's budget, ensuring accurate forecasting and financial reporting.
    • Monitor and control expenses to maintain profitability and achieve business objectives.
  • Quality and Service
    • Ensure that all aspects of the hotel's operation meet the highest standards of quality and service.
    • Implement quality control measures to maintain consistency and excellence in all areas of the hotel.
Requirements
  • Minimum of 5-8 years of experience in international managed hotels, with at least half of that time in a management position.
  • Excellent computer literacy and proficiency in hotel management systems.
  • Fluent in English and Thai, with excellent communication and interpersonal skills.