Luxury Hotel Accountant

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeAccountant Tempo inteiro US$45.000 - US$55.000
Job Opportunity: Night Auditor Position

We are seeking a detail-oriented and highly motivated Night Auditor to join our team at a luxury boutique hotel.

Main Responsibilities:
  • Guest Service & Hospitality: Provide exceptional guest service to ensure the satisfaction of overnight guests.
  • Respond to guest inquiries, requests, and complaints in a prompt and courteous manner, ensuring a personalized experience.
  • Assist with check-ins and check-outs during the overnight hours.
  • Security Management: Monitor the hotel's security system and ensure the safety and security of guests and staff.
  • Perform all night audit functions, including balancing and verifying daily hotel financial transactions and reports.
  • Reconcile the hotel's daily revenue, ensuring that all charges are correct and properly accounted for.
  • Process nightly financial reports and ensure accuracy in billing and revenue distribution.
  • Ensure proper coding and reconciliation of hotel charges and credits.
Operational Tasks:
  • Ensure all reports, guest folios, and room status updates are complete and accurate.
  • Maintain accurate records of any guest issues, incidents, or requests and follow through to resolution.
  • Communicate and work closely with the day shift team to ensure smooth transition and update on key operational matters.
Administrative Duties:
  • Complete end-of-day financial processes and submit required documentation to the accounting team.
  • Assist in maintaining cleanliness and orderliness of the front desk area.
  • Support the management team by providing feedback on guest preferences, issues, and operational insights.

Requirements:

  • Able to work the overnight shift (typically 10:00 PM to 7:00 AM). A professional and polished appearance in line with the hotel's luxury standards.
  • Strong problem-solving skills with a focus on guest satisfaction and resolution.
  • Ability to multitask and thrive in a fast-paced environment.

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