Digital Engagement Expert

Há 2 dias

Belo Horizonte, Minas Gerais, Brasil beBeeSpecialist Tempo inteiro R$25.000 - R$100.000
Job Title

Online Chatting Specialist for Content Creators

  • Job Description:
  • We are seeking a highly skilled Online Chatting Specialist to engage with content creators' audiences through real-time online chat.
  • The ideal candidate is emotionally intelligent, excels at building rapport, and skilled at upselling digital products and services.
  • This is a remote position offering a competitive fixed rate plus commission.
  • Key Responsibilities:
  • Engage with fans and followers on behalf of content creators via online chat platforms.
  • Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a natural, customer-focused manner.
  • Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
  • Maintain detailed records of conversations and transactions in CRM systems.
  • Collaborate with team members to optimize chat strategies and share best practices.
  • Ideal Candidate Profile:
  • Proven experience in customer support, sales, or chat moderation.
  • Exceptional written communication skills and the ability to multitask across multiple chat sessions.
  • High emotional intelligence and a genuine passion for customer engagement and satisfaction.
  • Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
  • Track record of meeting or exceeding sales targets in a fast-paced environment.
  • Benefits:
  • Competitive fixed rate plus commission on upsells and conversions.
  • Opportunities for advancement and performance-based bonuses.
  • Why Join Us?
  • Work remotely with flexible scheduling options.
  • Represent high-profile content creators and help grow their online communities.
  • Be part of a dynamic, supportive team that values innovation and results.

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