
Field Operations Specialist
Há 3 dias
Dispatch and Access Coordinator
About the Role:We are seeking a detail-oriented individual to coordinate field operations as a Dispatch and Access Coordinator.
Responsibilities:- Coordinate field engineers to customer sites based on support tickets.
- Manage site access requests for internal teams and external partners.
- Process inbound site-related requests from customers.
- Support logistics for materials and equipment at field locations.
- Act as the main point of contact for site access, shipping, and remote hands requests.
- Collaborate cross-functionally across multiple departments and with external site owners.
- Contribute to process development and improvement.
- A technical degree or relevant post-secondary education.
- At least 2 years of experience in the telecommunications industry.
- Strong interpersonal skills and customer-oriented mindset.
- Proficiency in Office365 and standard workplace tools.
- Ability to manage multiple stakeholders and build strong relationships.
- Comfortable working in a global team environment.
- Fluent English (written and spoken) is required.
- Proficiency in a native language is a plus.
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