Customer Relationship Developer

Há 4 dias

Santo André, São Paulo, Brasil beBeeRelationship Tempo inteiro US$35.000 - US$52.000
Job Description

The primary responsibility of this role is to cultivate and maintain customer relationships by providing exceptional service, identifying needs, and offering tailored solutions.

Candidates will be responsible for processing transactions accurately, balancing cash drawers, and ensuring the security of working environments.

They must possess strong interpersonal and communication skills, both verbal and written, to effectively engage with customers and convey Trustmark's products.

Achieving sales and referral goals while delivering outstanding customer experiences will be key to success in this position.

  • Job Responsibilities:

  • Identify customer needs and match them with suitable bank products and services

  • Process a variety of cash and non-cash transactions

  • Deliver exceptional customer experiences that align with Trustmark's service standards

  • Continuously safeguard bank assets and maintain a secure working environment

  • Balance cash drawers daily

  • Meet sales and referral goals quarterly

Required Skills and Qualifications
  • Education:

  • High school diploma or equivalent

  • Experience:

  • One year of sales or customer service experience (Bachelor's degree can substitute for experience)

  • Key Qualifications:

  • Exceptional customer service skills

  • Ability to learn and communicate Trustmark products

  • Basic math concepts and transaction handling

  • Strong communication and interpersonal skills

Benefits

This role offers the opportunity to develop customer relationships, work in a dynamic retail environment, and achieve sales and referral goals.

Successful candidates will enjoy a competitive salary and benefits package.

Working Conditions

This is a full-time position that requires sitting or standing for long periods, using a computer keyboard and mouse, and viewing screens.

Occasional lifting of up to 20 pounds may be required.

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