CRM Solutions Architect

Há 8 horas

Campo Grande, Mato Grosso do Sul, Brasil beBeecrm Tempo inteiro US$85.000 - US$115.000
Job Overview

We are seeking a skilled CRM Solutions Architect to join our team.

  • This individual will be responsible for defining end-to-end CRM strategies, collaborating with stakeholders across departments, and ensuring architectural integrity while modernizing complex legacy CRM ecosystems in highly regulated environments.

Key Responsibilities:

  • Lead CRM platform selection, integration design, and modernization strategy.
  • Architect scalable, secure, and compliant CRM implementations (D365, Salesforce, HubSpot).
  • Collaborate with functional stakeholders to translate business processes into technical solutions.
  • Develop data models and workflows for constituent engagement, service delivery, and case management.
  • Define and enforce architecture standards across delivery teams.
  • Guide internal and external engineering teams through execution.
  • Ensure platform governance, extensibility, and data residency compliance.
Requirements

To succeed in this role, candidates should possess the following qualifications:

  • Bachelor's Degree in Computer Science, Engineering, or a related field.
  • 8+ Years of experience working in Software Architecture.
  • 5+ Years of experience working in CRM systems.
  • Proven experience delivering public sector or highly regulated CRM solutions.
  • Familiarity with Microsoft Dynamics 365 CRM modules, Salesforce CRM, and HubSpot CRM.
  • Proficiency with REST / SOAP APIs, data sync strategies, and middleware integration.
  • Excellent communication and stakeholder management in cross-functional / government settings.
  • Advanced English Level is required for this role, as you will work with US clients.

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