Senior Endpoint Management Lead

Há 19 horas

Fortaleza, Ceará, Brasil beBeeEndpoint Tempo inteiro R$120.000 - R$180.000
Job Title: Endpoint Engineer Manager

We are seeking a talented leader to manage our endpoint management team. The ideal candidate will have experience in people management and endpoint engineering.

  • Key Responsibilities:
  • Lead and mentor a team of 4 endpoint engineers, providing technical guidance and career development.
  • Oversee maintenance, patching, and compliance for 600+ Windows and macOS endpoints using NinjaOne.
  • Drive automation initiatives to reduce manual processes and minimize end-user contact time.
  • Ensure endpoints meet compliance requirements.
  • Develop and implement endpoint security policies and procedures.
  • Manage vendor relationships with endpoint management and security solution providers.
  • Respond to and troubleshoot complex endpoint issues, maintaining hands-on technical involvement.
  • Create and maintain documentation for endpoint standards and processes.
  • Collaborate with security and IT teams to implement endpoint protection strategies.
  • Monitor endpoint health metrics and implement improvements to enhance reliability.
  • Coordinate patch management cycles and ensure timely deployment across all devices.
  • Lead incident response efforts for endpoint-related security events.

Requirements:

  • 2+ years of people management experience in IT or technical teams.
  • 5+ years of hands-on endpoint management experience.
  • Strong proficiency with NinjaOne or similar endpoint management platforms.
  • Experience managing both Windows and macOS environments at scale.
  • Demonstrated experience automating endpoint management tasks using PowerShell, Python, or similar.
  • Deep understanding of patch management, software deployment, and configuration management.
  • Experience maintaining compliance with security frameworks (SOC2, ISO27001, GDPR, CCPA).
  • Strong troubleshooting skills with ability to resolve complex technical issues.
  • Excellent communication skills for vendor management and cross-functional collaboration.
  • Ability to work independently in a remote environment.
  • Must be able to read and speak fluently in English.

Preferred Qualifications:

  • Experience in cybersecurity or identity governance industries.
  • Certifications such as Microsoft 365 Certified: Modern Desktop Administrator or similar.
  • Experience with zero-trust security models and endpoint detection and response (EDR) tools.
  • Experience with automation tools and scripting for large-scale deployments.
  • Background in implementing self-service IT solutions.

Work Environment:

  • This is a fully remote position.
  • Must be available for occasional meetings across global time zones.
  • On-call rotation participation may be required for critical issue.

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