
Global Trade Operations Specialist
1 dia atrás
Global Trade Operations Specialist
We are seeking a highly skilled Global Trade Operations Specialist to join our team. This role will play a pivotal part in supporting the full trade lifecycle, ensuring accurate trade processing, smooth settlements, and exceptional client service.
About the Role:
- Act as the primary operational point of contact for institutional clients across the Americas, handling inquiries on account setup, funding, trade status, and platform usage.
- Partner with internal teams to resolve client requests promptly.
- Support client onboarding (KYC), including documentation, operational setup, and platform access.
- Track and manage client issues, ensuring visibility, ownership, and timely resolution within SLAs.
- Proactively monitor client activity and system alerts, escalating potential issues as needed.
- Document processes and contribute to internal knowledge bases and playbooks.
Requirements:
- 5+ years in back-office, middle-office, or operations roles within a broker-dealer, bank, or fintech.
- Fluency in English, Portuguese, and Spanish (written and spoken) is essential.
- Strong understanding of the trade lifecycle, settlement processes, and clearing mechanisms across asset classes.
- Hands-on experience with reconciliation tools, custodians, and clearing houses.
- Analytical mindset, high attention to detail, and client-first orientation.
Why Join Us?
This role offers the opportunity to work closely with international teams and top-tier clients, driving impact from day one. If you are ready to step into a high-impact role at the core of institutional trading operations, apply today.
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