Account Manager Surgical

Há 4 dias

Vitória, Espírito Santo, Brasil Alcon Tempo inteiro
About the Role

We are seeking a highly skilled and motivated Account Manager to join our Surgical team at Alcon. As a key member of our sales team, you will be responsible for driving sales growth and ensuring strong customer relationships in the Surgical Accounts and execution.

Key Responsibilities
  • Represent Alcon in Surgical Accounts and execution, ensuring smooth coordination and business.
  • Support surgical facilities and oversee overall account management, working closely with other Alcon sales roles to maximize Alcon penetration in major accounts.
  • Create equipment leads, service contracts, and tender management (where needed) to ensure smooth business and opportunities across your territory.
  • Derive insight and intelligence from the current customer environment and transform this understanding into successful commercial execution.
  • Provide end-to-end customer support for Cataract customers, helping coordinate specialist roles and activities.
  • Map decision-making processes and key stakeholders to inform and implement the business plan.
  • Build good relationships with key stakeholders, representing Alcon and aligning with customers using a consultative sales approach.
  • Play an active role in demand generation, following up with contract negotiations and preparing quotes with customers.
  • Liaise with expert roles for in-depth technical/clinical knowledge of products.
  • Initiate and drive local events that serve customer needs.
  • Follow and report on competitor activities.
  • Convert from competition with value-based selling.
Requirements
  • Deep knowledge of Cataract procedure, equipment, and consumables, and IOL offerings.
  • Sales experience in medical devices and/or Pharma within a surgical environment.
  • Understanding of Cataract Consumables, Equipment, Diagnostics, Visualization is a plus.
  • Ability to upgrade procedures through additional cataract consumables and Phaco accessories.
  • General understanding of surgical techniques and anatomy, physiology, pathology, and optics.
  • Ability to provide holistic solutions to customers and non-clinical stakeholders.
  • Utilization of budget impact models and demonstrating value concepts.
  • Strong collaboration and coordination skills working with other reps on quotations, lead generation, and contracts/tenders.
  • Excellent communication, presentation, and negotiation skills.
  • Strong problem-solving skills and business/selling acumen.
  • Customer-orientated mindset and strong customer relationship management.
  • Territorial management and ability to work in a matrix organization.
  • Flexibility, motivation, self-confidence, goal-orientated mindset with strong sense of drive.
  • Experience with CRM applications (such as Salesforce) to manage relationships, complete account and call planning is desired.
What We Offer
  • Join a global leader with a rich history of innovation and excellence in eye care.
  • Be part of a collaborative and supportive team culture that values diversity and inclusion.
  • Enjoy a competitive compensation package and opportunities for career advancement.
  • Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.

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