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2 meses atrás
We are seeking a highly skilled and experienced Senior Supervisor to join our Benefits Administration Services team at Acs Hr Solucoes Servicos De Recursos Humanos Do Brasil. As a key member of our team, you will be responsible for overseeing the daily tasks of complex business, technical support, or production teams, setting priorities to ensure timely project completion, and coordinating work activities with other supervisors.
Key Responsibilities- Manage team members to perform tasks related to the Benefits and Human Resources Administration.
- Ensure adherence to company policy and procedures.
- Act as the liaison between operations and middle management to ensure protocols are being followed.
- Help with conflict resolution, dealing with client, people, and systems related issues.
- Provide resolutions to a diverse range of complex tasks.
- Deliver inputs on process improvement and operational initiatives.
- Act as a point of contact for leadership, providing information and guidance on operational topics, and covering upper-level leaders.
- Drive special projects for corporate, operational, or client initiatives.
- Orient less experienced team leaders in order to improve levels of performance.
- Execute the continuity plan such as in natural disasters.
- Perform other duties as assigned.
- Broad technical expertise and company/industry knowledge.
- Accountable for functional, operational, and/or program management.
- Achieves goals through the work of others.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
Acs Hr Solucoes Servicos De Recursos Humanos Do Brasil is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.