Delivery Experience CX Program Manager, Customer Fulfillment Experience

About the RoleWe are seeking a highly analytical and customer-focused Delivery Experience CX Program Manager to lead CX programs in Brazil. The successful candidate will have a proven track record of end-to-end ownership and delivering results in a fast-paced, dynamic business environment.Key ResponsibilitiesEnhance the customer delivery experience in a...

About the RoleAmazon is seeking a highly skilled Customer Experience Manager to lead CX programs in Brazil. The ideal candidate will have a proven track record of delivering results in a fast-paced, dynamic business environment.Key ResponsibilitiesEnhance the customer delivery experience in a high-complexity, ambiguous environment.Build tracking mechanisms...

About the Role:We are seeking a highly motivated and experienced Customer Experience Manager to join our team at Amazon Servicos De Varejo Do Brasil Ltda. in Sao Paulo, SP, BRA.Key Responsibilities:Drive External Fulfillment CX initiatives to increase adoption and awareness of the program.Develop and implement strategies to enhance customer experience and...

About the RoleWe are seeking a highly motivated Program Manager to join our team at Amzn Servicos De Varejo Do Bra. As a key member of our International Product Team, you will be responsible for improving the day-to-day experience of our customers and defining language-specific requirements for new Amazon Music features.Key ResponsibilitiesCustomer Insights:...

About the RoleAt Amazon, we are committed to delivering exceptional customer experiences across our operations. To achieve this, we seek a highly skilled and experienced Strategic Program Manager to join our Americas Customer Experience team.Key ResponsibilitiesDrive Strategic Roadmap: Develop and manage a comprehensive strategic roadmap for customer...

About the RoleAt Uber, delivering exceptional customer experiences is a core aspect of our product experience. As a Groceries and Retail CX Program Manager, you will be responsible for listening to customers and merchants, understanding the root causes of painful experiences, and helping to design solutions to deliver an excellent experience when it matters...

Job Description**Job Title:** Service Delivery Manager - Customer Experience**Job Summary:** We are seeking a highly skilled Service Delivery Manager to join our team at Traveltechessentialist. The successful candidate will be responsible for driving customer happiness and reducing our cost to serve customers.Key Responsibilities:Customer Advocacy: Provide...

About the RoleBain & Company is seeking a highly skilled Customer Experience Manager to join our NPS Prism team. As a key member of our team, you will be responsible for providing top-notch client service, developing customer experience insights, and helping our clients use Prism data to answer their strategic questions.Key ResponsibilitiesLead multiple...

About the RoleWe are seeking a highly skilled Strategic Program Manager to join our team at Amazon Servicos De Varejo Do Brasil Ltda. in Brazil. As a key member of our Customer Experience team, you will be responsible for driving the expansion and management of a strategic roadmap involving unique and innovative customer solutions.Key ResponsibilitiesDevelop...

Job SummaryWe are seeking a highly skilled Customer Experience Improvement Manager to join our team at Amazon Servicos De Varejo Do Brasil Ltda. as a Returns Program Strategy Lead. As a Program Manager for Customer Returns, you will be responsible for driving process improvements and implementing programmatic changes to enhance the customer returns...

At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflects the plurality of the businesses we play and the customers we serve.In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as...

About the RoleWe are seeking a highly skilled Program Manager to join our team at Amazon. As a Program Manager for Seller Experience, you will be responsible for defining strategies to enhance the current verification experience for sellers in Latam.Key Responsibilities:Identify Seller Experience pain points for seller registration's verification.Partner...

About the RoleWe are seeking a highly skilled Program Manager to join our team at Amazon. As a Program Manager for Seller Experience, you will be responsible for defining strategies to enhance the verification experience for sellers in Latam.Key ResponsibilitiesIdentify and analyze seller experience pain points for seller registration and verificationPartner...

About the RoleWe are seeking a highly skilled Senior Economist to join our Customer Fulfillment Experience (CFX) team at Amazon Brazil. As a key member of our team, you will leverage state-of-the-art econometric methods to drive innovation in Amazon's retail supply chain and help solve key business problems in operations.Key ResponsibilitiesLead Data-Driven...

Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager at Blueground. As a key member of our operations team, you will be responsible for managing and optimizing the customer experience during the check-in phase of the rental process.Key Responsibilities:Develop and implement the customer...

Basic Experience: Experience working with Rx brands. Digital Marketing degree or equivalent with significant experience in omnichannel execution of content and user journeys. Understanding of Customer segmentation & targeting. Hands on experience of content development and copy approval, i.e. Content Lab. Excellent internal engagement skills - building...

About the RoleHopper's Customer Service teams are dedicated to providing a seamless experience for our customers. As a key member of our team, the Service Delivery Manager will play a crucial role in driving customer happiness and reducing our cost to serve.Key ResponsibilitiesProvide guidance and oversight to a third-party call center, ensuring seamless...

About BluegroundAt Blueground, our mission is to provide exceptional living experiences for our guests. We strive to create a culture of collaboration, inclusiveness, and opportunity for our team members.We believe in empowering our people to choose their preferred way of working, whether that's in one of our offices, remotely, or a hybrid model. Our core...

About BluegroundBlueground is a leading provider of short-term and long-term rentals, offering a unique and personalized experience to our guests. Our mission is to make people feel at home wherever they choose to live, and we're committed to delivering exceptional customer service and support.Job SummaryWe're seeking a highly skilled and experienced...

About the RoleWe are seeking a highly skilled Program Manager to lead our Seller Experience (SX) Verification new vertical at Amzn Servicos De Varejo Do Bra. The successful candidate will define strategies to enhance current Compliance verification for sellers in Brazil, serve as the primary point of contact for multiple global stakeholders from various...