Implementation Consultant

1 semana atrás

Brasil Advanced Sterilization Products, Inc. Tempo inteiro
Job Description

As a Technical Implementation Specialist at Advanced Sterilization Products, Inc., you will play a critical role in helping our customers drive positive change by implementing and configuring solutions to achieve their Health and Safety Business Goals.

Key Responsibilities:

  • Deliver solutions to both new and existing mid-market and enterprise customers, handling projects with varying scope and complexity.
  • Collaborate with customers across all industries, leading efforts to capture, document, and configure requirements.
  • Conduct testing, training, and support go-live activities to ensure customer satisfaction and desired outcomes are achieved.
  • Manage customer and internal project team relationships and communication throughout the project.

Requirements:

  • 5+ years of technical implementation consulting experience of SaaS solutions.
  • Software and integration configuration experience, including coding (XML / HTML) to format structure and layout of SaaS software.
  • Good understanding of cloud technology principles and service delivery organization targets.
  • Demonstrated project management and organizational skills, able to lead mid-market and enterprise projects with ambitious deadlines.

What We Offer:

  • A unique opportunity to contribute first-hand to a bigger purpose, helping our customers eliminate injury/illness on the job.
  • Ability to flex your consulting and configuration skills with our customers from around the world and across a variety of industries.
  • Elevate your technical skills, developing expertise on the Intelex platform as well as other software and integrations that we leverage to support our customers.

Our Culture:

  • Customer obsessed, always seeking to understand customer choices, and ways to delight our customers.
  • A team player, constantly considering ways to improve performance, and support others to ensure the team's overall success.
  • An innovator, with an inquisitive mind, actively seeking new ways of working through experimentation to solve problems.

Onboarding and Growth:

  • Participate in corporate onboarding - Learn about Intelex, our parent companies, our history, and our values.
  • Participate in departmental onboarding - Learn our software, our methodology, and how you fit into the organization.
  • Work with an onboarding mentor - Gain mentorship through your onboarding programs and beyond.

Within 1 year, you will:

  • Effectively manage four or more concurrent projects, as well as deliver sustainment services for customer enhancements.
  • Guide customers towards standard methodologies and industry best practices.
  • Become an onboarding mentor - helping the next generation learn and grow.

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